Managed Services
If you don’t have the time or the internal resources to support and manage your ERP system, ERP Suites Managed Services can help. You get proactive management, first-rate response times, and industry knowledge to optimize your ERP environment. We’re here to help prevent, identify and resolve issues before they become problems.
Why Outsource with ERP Suites Managed Services?
You may think you can implement and manage an ERP system on your own. But should you? ERP Suites offers a range of services built around ERP and technology foundation skill sets, saving you the headaches, hassles and time of doing it yourself. It’s also saves you money as you advance your digital transformation.
We’ll meet with you to gain an understanding of your business requirements. Then we can help you:
Evaluate proper solutions
Install and configure applications
Integrate technology
Train your employees
Optimize the product to fit your needs
Stay on top of upgrades, migrations and security
Manage on-going maintenance and service support
ERP Suites Managed Services Offerings
ERP Suites Managed Services acts like an extension of your organization so you get expert application administration from a cross-functional team without the overhead. Our U.S.-based professionals are available 24/7 to help you with:
customers who talk about us
“I can’t say enough about [my ERP Suites team’s] knowledge, dedication and professionalism. They have made my life a whole lot less stressful for sure. They have been more like fellow coworkers instead of contracted providers. We couldn’t be more pleased with everyone we’ve had contact with from ERP.”
Dave Hamrock, Allegheny County
How Much Does Managed Services Cost?
Our managed services pricing is designed to scale with your ERP environment, support needs, and business priorities. We offer predictable pricing models that eliminate surprises while giving you flexibility as your needs evolve.
Answers to Your Managed Services Questions
Will managed services replace our internal IT or ERP team?
No. Managed services are designed to complement your internal team by filling skill gaps, handling day-to-day support, and providing access to specialized ERP expertise when needed.
Do you provide support outside of normal business hours?
Yes we provide 24x7 support.
Can you support customizations and integrations?
Yes. Our managed services include support for custom ERP objects, reports, and integrations, depending on your environment.
How do we get started with ERP managed services?
Getting started is simple. We assess your current ERP environment, identify support requirements, and recommend a managed services approach that fits your goals.
How quickly do you respond to critical ERP issues?
Response times are defined by issue severity to ensure business-critical problems are addressed promptly.
View response times: Out Service Commitment
Will we have a dedicated support team?
Yes. Customers are supported by a consistent team familiar with their ERP environment, reducing ramp-up time and improving resolution speed.
Managed Services Learning Center
Explore expert insights, best practices, and real-world guidance to help you get more value from your ERP environment.
Ready to Simplify ERP Support?
Managing ERP systems doesn’t have to be complex or unpredictable. Our ERP managed services are designed to provide proactive support, reliable performance, and the flexibility to scale as your business evolves.
A quick conversation with our team helps us understand your ERP environment, current challenges, and support goals. From there, we can recommend the right managed services approach.