Privacy Policy

Last Updated: November 13, 2025

1. The purpose of collecting your data is to provide you with user-friendly, efficient and secure services. Collected and processed data is only used by ERP SUITES with the goal of improving our service and ensuring its security. No personal data is processed: we process the data anonymously or using pseudonyms. Transactions requiring additional information for the successful completion of stated process will be prompted with a separate, appropriate notice.
   
   
2. Personal information may be provided by you during registration to the websites or provided by your company as part of a customer onboarding process. Information provided is typically limited to name, email and phone number, but may occasionally require additional details including but not limited to mobile device type and/or mailing address.
   1. Profile Data. Registers users will have name, email and password stored and will be associated with the appropriate customer identification code to ensure access segregation. Electronic messages may be used to communicate software updates, newsletters or other such periodic communications as needed. You can unsubscribe to these communications at any time.
   2. Traffic Data. We will create a utilization profile by using a pseudonym if you visit our website as a registered or unregistered user. This implies that data will be collected and stored anonymously for marketing and optimization purposes. This data includes information on the website from which you were referred to ours, information on your internet service provider and the contents you viewed on our website, as well as the date and length of your visit. On the basis of this already pseudonymous data a utilization profile will be created, along with a corresponding pseudonym. For this purpose, cookies may be used (see section 5.4 below). Authentication and tracking logs will be used to compile user statistics. This data will not contain any personally identifiable information. Some applications may require the use of mobile device location awareness for the use of enhanced features. You can opt to disable these functions and not utilize these features from your mobile device.
      
      
3. In certain jurisdictions, including the European Union, the United Kingdom, and Canada, specific statutory requirements apply to the processing of personal data. The following provisions describe the applicable legal bases on which ERP SUITES may rely when processing such information.
   
   1. For individuals located within the EU or UK, the General Data Protection Regulation (GDPR) and UK GDPR require that we identify the lawful bases under which personal data is processed. Depending on the nature of the interaction and the services requested, ERP SUITES may rely on one or more of the following bases:
      1. Consent: Where you have provided explicit consent for a defined purpose, we may process your personal data accordingly. You may withdraw your consent at any time. Withdrawal applies prospectively and does not affect processing performed prior to such withdrawal.
      2. Performance of a Contract: We may process personal data as necessary to fulfill contractual obligations or to take steps at your request prior to entering into a contractual relationship, including the provision, maintenance, and support of our services.
      3. Legitimate Interests: We may process personal data where such processing is necessary to further ERP SUITES’ legitimate business interests and where these interests do not override your fundamental rights and freedoms.
      4. Legal Obligations.
         We may process or disclose personal data where required to comply with statutory or regulatory obligations, including cooperating with law enforcement authorities, responding to legally binding requests, or asserting or defending legal claims.
      5. Vital Interests.
         In limited circumstances, we may process personal data where necessary to protect your vital interests or those of another individual, such as matters involving potential threats to personal safety.
   2. For individuals located in Canada, personal data may be processed where express or implied consent has been obtained, depending on the context and applicable law. Consent may be withdrawn at any time, subject to legal or operational limitations and reasonable notice. In exceptional circumstances, ERP SUITES may process personal data without consent where permitted by applicable law, including but not limited to the following situations:

      • Where collection is clearly in the interests of an individual and timely consent cannot reasonably be obtained;

      • For the purpose of preventing, detecting, or investigating fraud or similar misconduct;
      • In connection with certain business transactions, subject to statutory conditions;
      • Where necessary for the assessment or settlement of insurance claims;
      • For the identification of injured, ill, or deceased individuals and to contact next of kin;
      • Where there are reasonable grounds to suspect an individual may be subject to financial abuse;
      • Where obtaining consent would compromise the availability or accuracy of the information and the collection is necessary for investigating a breach of law or agreement;
      • To comply with a subpoena, warrant, court order, or applicable rules of procedure;
      • Where the information was generated in the course of employment, business, or professional activities and its use is consistent with the purposes for which it was produced;
      • Where collection is solely for journalistic, artistic, or literary purposes;
      • Where the information is publicly available as defined by regulation;
      • Where de-identified information is used or disclosed for approved research or statistical purposes, in accordance with applicable oversight and confidentiality requirements.

4. We provide traffic data to a third party to the extent necessary to fulfill our contractual relationship for performance and user analytics, if we are bound by law or if it should be necessary in order to implement our general terms and conditions of business or any other agreements concluded with you, or in order to enforce our rights and claims. Data is transmitted in aggregated form as is apparent in what manner and to what extent our or our customers’ content is used.

5. We use cookies or other instruments to analyze the usage of our website. Cookies are small files which are stored on your hard drive and which provide us with specific information. This information above all includes the IP address, your browser type, the URL click stream (the chronological order of our web pages you visited), the date and the time of your visit to our website as well as the cookie number. Using cookies and similar instruments makes it possible to recognize you whenever you as a user access our web pages again after the expiration of a session. Cookies also allow us to ideally adapt our products and services to your individual needs. We use cookies to statistically record how often our web pages are viewed as well as the general navigation in order to create encoded usage profiles (see above). View and opt out of cookie settings here.

6. Our websites use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. The IP address will be truncated before transmission. On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet activity in connection with the use of the website. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however please note that if you do this you may not be able to use the full functionality of this website. In addition to that you may prevent the collection of the information generated by the cookie about your use of the website (including you IP address) and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: Google Opt Out

7. ERP SUITES utilizes certain services provided by HubSpot, Inc. for website management, customer relationship functions, and related service operations. HubSpot may process limited personal information on our behalf for purposes such as website analytics, form submissions, contact management, and secure storage of information provided through our website. HubSpot operates in accordance with recognized security and compliance standards and implements technical and organizational measures designed to safeguard data processed through its platform. Personal information transmitted through forms or interactions hosted by HubSpot is stored within HubSpot’s secure systems and is subject to contractual confidentiality and data protection obligations. ERP SUITES remains responsible for ensuring that any processing conducted through HubSpot is performed in accordance with this Privacy Statement and applicable law. No personal information is processed by HubSpot for purposes other than the provision and support of the services it performs on our behalf. Further information regarding HubSpot’s privacy practices may be found in HubSpot’s Privacy Policy, as published by HubSpot, Inc.

8. ERP SUITES may provide certain features or services that incorporate artificial intelligence (“AI”) technologies. These functions are designed to support various automated service capabilities, including but not limited to AI-based bots. Any personal information processed through AI-enabled features is handled in accordance with this Privacy Statement and, where applicable, with contractual obligations established with third-party service providers. Appropriate technical and organizational measures are applied to maintain the confidentiality, integrity, and security of personal information throughout all stages of processing. Where permitted by applicable law, you may choose not to participate in AI-based processing functions. To exercise this option, you may contact ERP SUITES using the contact information provided in this Privacy Statement. Upon receipt of such a request, AI-related processing of your personal information will be discontinued to the extent technically and operationally feasible.

9. ERP SUITES retains personal information only for the period necessary to fulfill the purposes for which the information was collected, unless a longer retention period is required or permitted by applicable law, including statutory, tax, accounting, or other regulatory obligations. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

10. ERP SUITES employs appropriate technical and organizational measures intended to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures are designed in accordance with industry standards and are periodically reviewed for effectiveness. Notwithstanding the safeguards implemented by ERP SUITES, no method of electronic transmission over the Internet or method of electronic storage can guarantee absolute security. For this reason, ERP SUITES cannot warrant that unauthorized third parties will be prevented from circumventing security measures and improperly accessing, obtaining, or modifying personal information. While we endeavor to protect all information processed through our systems, the transmission of personal information to or from our services is undertaken at your own risk. Users are advised to access our services only within a secure and trusted environment.

11. Based on the applicable laws of your country or state of residence in the US , you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please email marketing@erpsuites.com

12. If you have questions or comments about this notice, you may email us at marketing@erpsuites.com or contact us by post at:

    ERP Suites 
    6281 Tri Ridge Blvd
    Suite #10
    Loveland , OH 45140
    United States