Work Faster and Smarter with Franklin
The AI Digital Assistant for JD Edwards – Your partner in automating tasks, boosting productivity, and driving smarter decisions.
Are You Facing These Struggles?
Even with JD Edwards, managing daily operations can feel overwhelming.
Production Delays
Production schedules often fall behind due to manual updates.
Data Challenges
Accessing financial data requires complex queries and manual effort.
Forecasting Errors
Forecasting is tedious and prone to errors due to manual calculations.
Work Order Complexity
Prioritizing and assigning work orders takes too much time and clicks.
Missed Anomalies
Delayed decision-making caused by scattered data.
AI Tailored for Your Business
Franklin adapts to your unique business needs, integrating seamlessly with JD Edwards to simplify and accelerate your processes. Its potential is as diverse as your challenges.
How Can Franklin Work For Your Business?
You decide how Franklin helps your team, from simply answering questions to executing complex tasks. That flexibility is what makes Franklin fit your business needs.
Franklin Insights
When Franklin is in Insight Mode, he acts like a subject-matter expert who’s always on call. Ask a question in plain language — “What’s our current inventory level?” or “How are expenses tracking against the budget?” — and Franklin delivers instant, accurate answers.
Franklin can:
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Search across your JDE data for real-time insights
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Summarize data to reveal year-over-year trends or variances by ledger type
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Identify top-performing accounts or recurring bottlenecks
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Forecast results and detect anomalies in income, sales, or supply chain
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Highlight missing targets and where inventory accuracy is slipping
Franklin Actions
When Franklin is in Action mode, he goes beyond information retrieval to actually perform work.
Think of him as an intelligent teammate who can complete workflows, trigger orchestrations, or automate repetitive tasks across departments.
Franklin can:
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Create and update JDE on the fly
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Trigger orchestrations or workflow approvals
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Manage sales orders or invoice processing
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Schedule production or adjust inventory levels
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Send notifications and follow-ups automatically
Where Does Franklin Fit in Your Business?
It’s not just about what Franklin does, it’s who he supports inside your organization. Franklin is trained on the role it will serve, learning the specific data, processes, and terminology of that function.
Examples of Franklin's Roles:
Finance - Handles reconciliations, forecasting, and financial queries.
Manufacturing - Manages work orders, scheduling, and production data.
Supply Chain - Tracks sales orders, inventory, and logistics updates.
Customer Service - Retrieves order status and automates responses.
IT - Monitors system performance and user access requests.
HR - Provides quick answers to employee or payroll questions.
Getting Started with Franklin is Simple
There’s no one-size-fits-all AI here. We customize Franklin to fit your business. You decide how Franklin helps, what he learns, and how he supports your team. Getting started takes just three simple steps to make Franklin yours.
Finalize Your Use Case
Define what you want Franklin to accomplish first. The use case can focus on generating insights, automating tasks, or doing both, depending on where Franklin can make the biggest impact in your business.
We’ll Work Together to Build Your Franklin
Through collaborative planning and training, we tailor Franklin to your data, systems, and goals, ensuring it is perfectly aligned with how your business operates.
Experience Better Results
Once configured, Franklin is ready to go. You can ask it questions, automate key tasks, trigger orchestrations, and get real-time recommendations.
Two Ways Businesses Are Getting Smarter with Franklin
Explore real-world examples of how Franklin helps teams automate processes, improve accuracy, and work smarter every day.
Franklin Actions for Manufacturing
Get help streamline your operations and keep everything running smoothly. Franklin will analyze and understand your manufacturing and warehouse data to make updates or recommendations, such as:
Automate production scheduling and inventory checks.
Track and manage work orders with ease.
Ensure accurate stock levels and prevent costly delays.
Franklin Insights for Finance
Designed to manage the complexities of your financial operations, Franklin provides advanced insights and automation to accelerate processes, including:
Generate real-time financial reports tailored to your business metrics.
Automate account reconciliation and month-end processes, customized to fit your systems.
Access insights for forecasting and budgeting that align with your specific goals.
No matter your industry or the challenges you face, Franklin is the versatile, AI-powered assistant ready to tackle the tasks that slow you down.
What our customers are saying
"AI is helping us with our manufacturing processes by creating alternate BOMs and routings and reducing manual work for our schedulers and planners.
Next up, we want AI to be more involved by making work order suggestions from MRP messages."
Cheryl Working The Ford Meter Box
Clear, Customized Pricing for Your Franklin
We’ll help you understand what drives cost, from scope and data readiness to automation depth, so you can make confident, informed decisions before you invest.
Fraklin Digital Assisstant Implementation
$150,000-190,000
Year 1 Estimate
Franklin Digital Assistant Ongoing Costs
$50,000 - 90,000
Starting Year 2
Common Questions about AI
Do you need to be in the public cloud?
No, you don't need to be in the public cloud. You have the option to utilize private or hybrid clouds. Data can also reside on-premises, enhancing AI security and privacy. When data is not in the public cloud, a hybrid approach can be employed where models are trained in the cloud and subsequently deployed to on-premises services. Our lab environment and demo is on-premises.
What is the minimum JD Edwards tools release required for AI?
When orchestrations are activated, data extraction becomes possible. With version 9.2.8.2, OCI services can authenticate with the orchestrator, unlocking access to all AI services.
How does Franklin integrate with JD Edwards?
Franklin connects to JD Edwards through orchestrations and integrations, allowing users to access information and complete tasks seamlessly.
Do users need JD Edwards license/login?
Users generally do not have a JD Edwards license when using AI technologies. However, if the AI functionality is to be used in JD Edwards, appropriate licenses may be required.
Can Franklin be used across multiple departments?
Yes, Franklin can support finance, manufacturing, supply chain, HR, and other departments with customized workflows and integrations.
Can answers from Franklin, the digital assistant, be trusted?
When working with AI, there is a chance of receiving incorrect responses. Therefore, it is vital to test and train the digital assistant with historical user inputs. Ensuring that AI components are well-trained is crucial to reducing data-related hallucinations. Additionally, ERP Suites emphasizes the importance of thoroughly assessing use cases and completing each phase of the "AI Journey." We also integrate the data to confirm that questions are answered accurately, which helps to build trust in the machine learning model.
Can Franklin learn and improve over time?
Yes, Franklin can be trained to refine responses and enhance accuracy based on user interactions and business needs.
Can Franklin be customized for my business needs?
Yes, Franklin can be tailored to support different roles, workflows, and processes based on your specific requirements.
How much data is needed?
The specific requirements of your AI project will determine the data needs, but generally, having more data is advantageous. However, ensuring high data quality is crucial before embarking on your AI journey. This ensures that your data is clean and reliable, leading to accurate model results that support sound business decisions.
What if data is outside JD Edwards?
Based on the data volume, we suggest consolidating all JD Edwards data and any third-party data into a single centralized data warehouse.
Does Oracle AI work for JD Edwards and databases outside of Oracle?
Certainly, regardless of whether you are using an SQL or DB2 database, it makes no difference due to Orchestrations that facilitate the connection of data to Oracle AI services.
What security measures are in place for Franklin?
Ensuring that artificial intelligence adheres to legal requirements, regulatory guidelines, and ethical standards relevant to your business. Franklin follows OCI authentication standards and inherits JD Edwards role-based security, ensuring controlled access and data protection.
How do we protect AI systems from cyber-attacks?
To safeguard AI systems from cyberattacks, secure the infrastructure by deploying firewalls for hosting the AI. Keep an eye out for any unusual activities, such as API misuse or unauthorized access attempts.
How long does it take to implement Franklin?
Implementation typically takes between two to six weeks, depending on data readiness, orchestrations, and integrations required.
Can we add more functions to Franklin later?
Yes, you can expand Franklin’s capabilities over time by adding new skills, orchestrations, and integrations.
Have you tried AI for other languages, such as Spanish?
Yes, we are working on use cases using other languages besides English. Currently, we have a document understanding AI solution in other languages.
AI Learning Center
Check out the latest blogs, videos, and more from ERP Suites experts.
Ready to Get Started?
Schedule a call with our AI team to explore how Franklin can fit your business. Whether you’re ready to automate workflows or start with insights, we’ll help you design the right assistant for your goals.