IBM i Managed Services
You depend on IBM i, but with fewer in-house experts and rising security demands, keeping it stable and future-ready can feel overwhelming. That’s where we step in. With decades of IBM i experience, our team delivers proactive monitoring, 24/7 support, and modernization guidance.
Keeping IBM i Running Shouldn’t Be This Hard
IBM i has been the backbone of your business for decades — stable, secure, and reliable. But today, managing it comes with real challenges:
The Talent Gap
Experienced IBM i professionals are retiring, and finding new ones is nearly impossible.
Pressure to Modernize
You need to keep mission-critical workloads running while exploring cloud and digital transformation.
Rising Risk
Missed PTFs, security gaps, or overlooked DR testing can put your business at risk.
Operational Burden
Monitoring, patching, and tuning take up valuable time your team doesn’t have.
A Clear Path to Reliable IBM i Operations
From daily management to disaster recovery, our team delivers the expertise and oversight you need, so your system runs smoothly, securely, and without the stress.
Ongoing Management & Support
Keep your IBM i environment healthy every day with proactive oversight.
- 24/7 monitoring, operations, and technical support
- Security administration and access control
- Capacity planning and performance tuning
- PTF updates and maintenance
- Output management and spool monitoring
- Regular disaster recovery testing
Infrastructure & Hosting
Modernize where your IBM i runs without adding complexity.
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Secure, high-availability hosting in a modern environment
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Around-the-clock oversight and hardware management
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Scalable resources that flex with your business needs
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Enhanced security to protect against growing threats
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Long-term planning to reduce downtime and costs
Data Protection & Continuity
Safeguard your business from unplanned outages and data loss.
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Cloud-based backups with off-site replication
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Managed processes for easy access and recovery
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Disaster Recovery as a Service (DRaaS) with standby environments
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Emergency response team for rapid failover
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Proven strategies to meet your RTO and RPO goals
Modernization & Upgrades
Stay current and future-proof your IBM i investment.
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OS and firmware upgrades without the headaches
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Hardware refresh planning and execution
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Strategy and support for migrations and integrations
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Guidance on adopting new technologies
The Right IBM i Partner
Hosted LPARs
Managed LPARs
Power Systems
Trusted by Top Companies
These companies count on us to keep their IBM i environments secure, reliable, and future-ready. Join the growing list of businesses who trust us with their IBM i systems.
Are We the Good Partner for You?
We’re not the right partner for everyone, and that’s a good thing. Here’s where we can make the biggest impact, and where we may not be the right choice.
Good Fit
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Your business runs mission-critical workloads on IBM i (iSeries/AS400).
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You struggle to find or retain in-house IBM i expertise.
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Uptime, security, and compliance are non-negotiable.
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You want predictable costs and proactive support.
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You’re considering modernization, hosting, or DR but need a guide.
Bad Fit
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You plan to fully retire your IBM i environment in the next 6–12 months.
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Your IBM i system only supports minor, non-critical workloads.
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You’re looking for a one-time project without ongoing support.
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You require purely staff augmentation without strategic guidance.
IBM i Managed Services Pricing
$1,500–$2,500 per LPAR
Your IBM i is too important to leave to chance or to unpredictable expenses. With our managed services, you’ll know exactly what you’re getting and exactly what it costs. Our services include:
System monitoring & operational support
Security analysis and compliance
Backup management
Technical support
Capacity planning
Performance tuning
Monthly system maintenance
3 Steps to Reliable IBM i Management.
The process doesn’t have to be complicated. In just three steps, you’ll move from uncertainty to confidence in your IBM i environment.
Schedule a Discovery Call
We’ll review your IBM i environment, challenges, and goals.
Get a Tailored Service Plan
Receive a clear, customized proposal with transparent pricing and SLAs.
Run With Confidence
We handle the monitoring, maintenance, and support, while you focus on your business.
Everything IBM i Customers Want to Know.
Here’s what businesses like yours most often ask before partnering with us for IBM i managed services.
What versions of IBM i do you support?
We support a wide range of IBM i (iSeries/AS400) versions and environments. Whether you’re running older releases or the latest, our team has the expertise to maintain, secure, and modernize your system.
Can you manage both on-premise and hosted IBM i systems?
Yes. We provide full managed services whether your environment is on-premise, colocated, or hosted in our secure infrastructure. Many clients choose to migrate hosting to us for added reliability and reduced overhead.
How quickly can you get started?
Most environments can be onboarded within a few weeks. We start with an environment assessment, establish monitoring and support protocols, and tailor a managed services plan to your needs.
Do you offer 24/7 support?
Absolutely. Our experts provide around-the-clock monitoring and rapid response to any critical issues.
What if my IBM i system is highly customized?
We routinely support customized environments, including unique configurations, third-party tools, and homegrown applications. Our onboarding process includes a deep review to ensure smooth coverage.
How do you minimize downtime during upgrades or maintenance?
We schedule carefully, leverage redundancy, and follow proven processes to minimize disruption. Most upgrades or refreshes can be completed with little to no impact on business operations.
What makes your IBM i services different from other providers?
Our combination of certified IBM i experts, proactive monitoring, flexible hosting, and focus on modernization sets us apart. We’re not just “keeping the lights on” — we’re helping you plan for the future.
What industries do you serve?
We’ve helped clients in manufacturing, distribution, retail, financial services, and more. If IBM i powers your business-critical systems, we can support you.
Do you provide reports or visibility into system performance?
Yes. We offer regular reporting and review meetings so you always know how your environment is performing, where risks exist, and what improvements we recommend.
Can you scale services as our business grows?
Absolutely. Whether you’re adding users, increasing workloads, or expanding geographically, our services flex with your growth.
IBM i Resources & Learning Center
Explore videos, articles, and case studies designed to help you understand what’s possible for your IBM i.
Let’s Make IBM i Management Simple
For more than 30 years, JD Edwards applications have been tightly connected to IBM i, with developers working hand in hand to optimize the platform for EnterpriseOne. At ERP Suites, we carry that same commitment and collaboration into our managed services. By combining IBM i expertise with deep JDE knowledge, we deliver seamless upgrades, smoother performance, and a more complete approach to keeping your critical systems running without disruption. Now, you can focus on growing your business while we ensure your IBM i environment stays secure, reliable, and future-ready.